Employee Setting Up A 401(k) Account For The First Time?
The first time you create an account with us, you will use a one-time username/password combination. Your Username is your social security number and your Password is your date of birth. We use this to verify who you are.
Don't included dashes in your social security number or password - e.g., if your birthday is January 1st, 1980, your password would be 01011980. Here's the link to login in and create your account.
Still Having Trouble Logging In?
If you're having trouble logging in, there may be an issue where we don't have you in our records as an employee of the company you work at. Call us at 1-800-716-3742, and then hit "0." The phone line is open Monday-Friday, 9am-5pm EST. Or you can email us at email@example.com. Just remember - don't share any sensitive information (like your social security number) over email! All you need to do is let us know your name and your company and we'll take care of it.
Work in HR? Trying to Log In?
If you work in HR and are looking to log into either the employer website or the payroll management software, search your email or internal records system for a "Plan Sponsor Access" document from Dream Forward. That document has all of the login information you'll need to get started.